No refunds ON CUSTOM PIECES are accepted. You may receive a store credit for your purchase from The House of Perna once you gain approval for your return.
Items must be shipped within 10 days of delivery date to be approved for return, WITH THE EXCEPTION OF THE HOLIDAY SEASON, WHICH ALLOWS RETURNS UP TO JANUARY 5 ON APPROVED RETURNS.
Item(s) must be unworn and in the same condition that you received it, with all original tags attached.
Worn or washed items, jewelry, sale items, and accessories are final and will be mailed back to you.
Altered or custom pieces are not eligible for return or exchange.
Once your items(s) is received and inspected, we will send you a notification email. We will also notify you of the approval or rejection of your item. If your item(s) does not meet the above return criteria, the package will be rejected and/or mailed back to you.
The House of Perna is not responsible for the cost of return shipping.
Shipping costs are non-refundable.
Please send any questions about our policy to